Professional Summary

Ms. Wong Yen Jeen brings a wealth of diverse experience and leadership to her role as responsible for addressing customer service-related issues, conducting thorough training needs analysis to identify appropriate courses, and working closely with the Human Resource Development Centre (HRDC) to ensure the successful implementation of approved training programs.

With a career spanning over two decades, Ms. Wong’s journey began in 2000 with Singapore Airlines, where she spent over 11 years as a Flight Stewardess. Her commitment to exceptional customer service and her strong work ethic have been a cornerstone of her career. In 2011, Ms. Wong transitioned into entrepreneurship, founding Vimake Autocare Sdn. Bhd. and growing it into a successful business specializing in high-quality car care products. Additionally, her expertise extends to managing a portfolio of 10 apartments, with KLCC Short Stay becoming a recognized leader in the short-term rental industry.

Ms. Wong’s leadership abilities were further honed in 2018 when she assumed the position of Marketing Director at BCL Spa Malaysia, where she played an instrumental role in expanding the brand's reach and product offerings. She also served as Director of Business Development before becoming the CEO of Upscale Sdn. Bhd., where she spearhead the company's growth while driving innovation and sustainability.

In her current role as Associate Marketing Director, Ms. Wong combines her extensive experience in customer service, business development, and leadership to ensure that Job Hunt’s training initiatives align with company goals and enhance employee performance, fostering a culture of continuous improvement.